Privacy Policy

Herefordshire Centre for Community-Led Housing (“We”) are committed to protecting and respecting your privacy.

This Notice sets out the basis on which any personal information we collect from you, or that you provide to us, will be processed by us.
Please read the following carefully to understand our views and practices regarding your personal information and how we will treat it.
For the purpose of General Data Protection Regulations 2018, the data controller is Herefordshire Centre for Community-led Housing. Our nominated representative for the purpose of the Act is Nancy Winfield who can be contacted via [email protected]

Information We May Collect From You

Information you give to us
We will use this informationas follows: to carry out our obligations arising from any contacts or agreements entered into between you and us and to provide you with the information and services you request from us; to provide you with the information you have consented to receive about HCCLH services; to ask you whether you would like to receive other information about HCCLH services and events (e.g. join our mailing list); to notify you about changes to our services. We will not send you this information if you have not opted in.

Information we collect about you
We will use this information as follows:
to adminster our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes; to imporve our site to ensure that content is presented in the most effective manner for you and for your computer; as part of our efforts to keep our site safe and secure.

Information we receive from other sources
We may combine this information with with information you give to us and information we collect about you We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

Uses Made of This Information

Information you give to us
We will use this information as follows: to carry out our obligations arising from any contacts or agreements entered into between you and us and to provide you with the information and services you request from us; to provide you with the information you have consented to receive about HCCLH services; to ask you whether you would like to receive other information about HCCLH services and events (e.g. join our mailing list); to notify you about changes to our services. We will not send you this information if you have not opted in.

Information we collect about you
We will use this information as follows:
to adminster our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes; to imporve our site to ensure that content is presented in the most effective manner for you and for your computer; as part of our efforts to keep our site safe and secure.

Information we receive from other sources
We may combine this information with with information you give to us and information we collect about you We may use this information and the combined information for the purposes set out above (depending on the types of information we receive). 

Disclosure of Your Information

Information you give to us.
We will use this informationas follows: to carry out our obligations arising from any contacts or agreements entered into between you and us and to provide you with the information and services you request from us; to provide you with the information you have consented to receive about HCCLH services; to ask you whether you would like to receive other information about HCCLH services and events (e.g. join our mailing list); to notify you about changes to our services. We will not send you this information if you have not opted in.

Information we collect about you.
We will use this information as follows:
to adminster our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes; to imporve our site to ensure that content is presented in the most effective manner for you and for your computer; as part of our efforts to keep our site safe and secure.

Information we receive from other sources:
We may combine this information with with information you give to us and information we collect about you We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

Where We Store your Data

All information you provide to us is stored on password protected computers and secure servers. Unfortunately, the transmission of information via the internet is not completely secure. Although, we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Your Rights

You have the right to be informed about how we use or process your information. You also have the right to object to the use of your information, to request a copy of the information we hold about you in a portable format, to ask us to rectify any inaccurate information and to request erasure of your information. You can exercise these rights at any time by contacting us at [email protected]

Our site may, from time to time, contain links to and from the websites of our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
We use mailchimp for our newsletter. Here is the link to their privacy policy:  https://mailchimp.com/legal/privacy/

Changes To Our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on our site and, where appropriate, notified to you by email.